Our commitment to panel member confidentiality and transparency are paramount. Mint Surveys takes its obligations under
privacy legislation and codes of professional conduct very seriously.
Mint Surveys abides by the Australian Market & Social Research Society's Code of Professional Behaviour and is bound by
the Market & Social Research Privacy Principles. For more information on this code of practice please click here.
Mint Surveys panel membership
Mint Surveys gathers personal information when individuals register to become a member of our research panel. Any personal
information will not be provided to any other party without your consent.
To become a panel member, we ask that you fill out a registration survey that gathers some personal and general consumer
information. The information we gather is used for matching you with the appropriate research projects.
Once you have registered on our registration site you will be considered an online panel member. This means that we will
contact you from time to time to participate in surveys. There is no obligation to take part in surveys, and you can leave
the panel at any time you wish by sending an email to email@example.com
We only report the information you provide in aggregate form and never use this information to personally identify you.
There may be the occasional instance where we ask you within the survey for your permission to pass data on in a form which
allows you to be personally identified, we will ensure that the information will be used only for research purposes if you
choose to grant us this permission.
Once a panel member, your personal information (name, address, city, state, and postcode) will be used in order for us
to send you $AU rewards. Sensitive information will only be collected if we have your direct consent. Sensitive information
means information or an opinion about an identified individual's racial or ethnic origin, membership of a political association,
religious beliefs or affiliations, membership of a professional or trade association, membership of a trade union, sexual
preferences or practices, criminal record or health. We do not share any sensitive information unless required by law.
Use of this information
Mint Surveys collects personal information for research purposes only. We will not use your personally identifiable information
to advertise, promote, or market goods or services to you.
Mint Surveys does not sell or transfer the personally identifiable information collected about the members of its panels
or the individuals that take part in our surveys. Please note Mint Surveys holds the right to disclose your information
to its related corporate bodies and wholly owned subsidiaries. If all or part of our company is sold, merged, or otherwise
transferred to another entity, we may transfer personally identifiable information as part of that transaction.
Disclosure of your information to wholly owned subsidiaries does not extend to sensitive information. In order to collect
sensitive information the subsidiary must obtain your direct consent.
The ORU may use both session and tracking cookies. You can modify internet browser settings to prevent this. If you do not modify browser settings the information collected may be used to identify you.
Certain web pages or web-based advertisements you view may be tracked, and in some cases, this tracking data may be used to identify suitable candidates for particular online research studies.
To be clear these cookies may be used to track your survey and internet browsing behaviour however we do not pass personally identifiable information to third parties and our cookies do not collect any content which could provide information of a sensitive nature, for example information about religious beliefs.
Session Cookies: Some surveys can create temporary session cookies in order for the survey to progress as designed. These session cookies expire at the end of each session and they do not transfer any information to any other application or website.
Tracking Cookies: Tracking cookies are small files that store information on your computer. The ORU will be using these cookies to determine whether you have been exposed to particular online advertisements relating to the products and services of our clients determining eligibility for additional surveys.
Cookies will not affect the performance of your computer.
Access to personal information
You have a right to access most personal information we hold about you. To request access, please contact our privacy officer
We may change this Notice
This Notice supersedes and replaces any other statement we may have made to you about our collection and use of personal
laws and technology and changes to company operations. Please visit this page periodically, to check for updates.
All personal information held by Mint Surveys will be governed by its most recent policy, posted on its website. Your continued
participation in our panel after the effective date of any changes will constitute your acceptance of all of the changes.
At all times Mint Surveys is committed to taking all necessary steps to protect the privacy of all users of our sites and/or
studies. However, this statement is not intended to create a contract and is not a legally binding document.
Retention of Information
The profile information we hold on you is held until you unsubscribe.
Participation in our surveys is voluntary. If you do not wish to take part in any future surveys from Mint Surveys, please
send an email to firstname.lastname@example.org with the word 'unsubscribe'
in the subject heading or reply to the latest survey invitation by clicking on the "Click here to unsubscribe" link located
toward the bottom of the invitation. You can also call us on 1300-364-138 during business hours or leave a phone message
out of business hours. (Please include your email address and ID in your response).
If you require any more information, please contact the privacy officer on
email@example.com or call us on 1300-364-138.